Livechat - Engage your visitors

Sales & customer support chat service for your website.

24im Livechat is a chat service that lets you add a quick and easy sales or customer support chat widget on your website. Your workforce can access a fully-featured 24im application via the web browser or a Windows download while your site visitors access chat services that require no software installation. Sign up for our free service now.

No Download

Nothing to install. No server required. (Optional, advanced Windows client available)

Easy Integration

Have live support or sales chat up and running on your website in less than 10 minutes

3 easy steps to get 24im Livechat running on your site

Turn visitors into buyers immediately. Have live support or sales chat up and running on your website in less than 10 minutes.

  1. Sign up for a 24im group account

    24im is a powerful group-based IM solution.

  2. Turn on Livechat for a department

    24im allows you to break down your group into separate departments. Set up a department for your sales or support staff members. Then turn on livechat for that department. Members of that department will receive incoming chat requests in round-robin fashion.

  3. Publish drop-in HTML code on your site.

    Just replace the variables with your custom values and you're ready to go.

    <script type="text/javascript">
    function _livechat() {
    	// change the following parameters to your liking
    	var url = ""; // get this from your department
    	var width = "550";
    	var height = "350";
    	var im =, '', 'width='+width+',height='+height+',resizable=yes,scrollbars=no,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no');
    <a href="javascript:void(0)" onclick="_livechat();"><img src="" border="0" /></a>

    We're here for you! Send us any questions regarding Livechat setup to